Product: Mellow Mushroom Manager Clear all filters (0 of 21 reviews match)
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Mellow Mushroom - Rude and disrespectful staff

A group of us attended the Gatlinburg, TN location. We were mistreated, cursed at in front of our young children, given cold food and told theu were closing at 10pm, when they closed at midnight. Terrible experience and terrible service. No real manager on site, dirty establishment not enough staff, bathroom was dirty toilet paper everywhere, cant imagine the kitchen upkeep.
1.0
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Product or Service Quality
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Mellow Mushroom Manager
#1407675
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We went to eat on a busy day. We waited patiently, understanding it is a big day. (VT VS UVA) Things were good; the waitress brought the bill and we put Our card in the book. So then this happens: we got the wrong card back. Long story short we were charged 3 different...
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Anonymous
Anonymous

You are asking for way too much.

3.6
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Mellow Mushroom Manager
#1407189
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I used to work at a location in fort Myers florida and the food was great, but as a worker me and others were treated poorly. Management played with several employee's pay including mine. Management also often talked a lot *** Telling other employees how they don't...
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3.3
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Mellow Mushroom Manager
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  • Staff
#1403634
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Mellow Mushroom - Tipping

Unfair tipping practices Servers made to give up all of their cash tips
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Mellow Mushroom Manager
#1385286
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At my store located in Rock Hill, SC on Dave Lyle Blvd. , my mangers Jason Green and Joseph Wu “green” (nick name) were verbally abusive and bullying me until I decided to walk out on them Friday September 21st at 7 o’clock. I was a kitchen manager still making hourly...
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4.1
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Mellow Mushroom Manager
#1363125
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-Store on Huguenot Rd. in Richmond, Va. After 10 minutes waiting for a server to come take my order in an almost empty rest. I went to the mgr. & told him I had been waiting for 10 minutes for a server & he said " I can send one now" I said " you could have sent one...
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Mellow Mushroom Manager
#1333487
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Mellow Mushroom - Not good

I am a regular customer. I ordered lunch with a beer. I never got the 2nd beer I was going to order because I was never acknowledged. I wzited 25 minutes to get beet or check out. I finally had to ask for a manager to check out. What really pissed me off was the person who was supposed to be my waiter apologizing that I felt I didn't get good service. I told him and the manager...I don't Feel...that way. It was that way.
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Mellow Mushroom Manager
#1266804
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Mellow Mushroom - Complaint

The restaurant in Hickory NC has poor staff. Waited 1 hour for table which I understood for weekend then waited hour for food. Talked to manager she didn’t care. Asked for silverware was told they didn’t have any. WTF! Never again.
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Mellow Mushroom Manager
#1213062
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Mellow Mushroom - U didn't have wine on wine down Wednesday.

I am a frequent customer who spends $40 to $60 dollars when i come and was appalled that ur manager told me what was he to do if the wine didnt ship. The bar tender told us it was not ordered! The manager just shrug his shoulders and said what can i say. Poor customer service by Jose at the hwy 50 mellow in orlando!I wont go back when he is there! Worst service ever by that manager!
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Mellow Mushroom Manager
#1051648
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Let me start off by saying i was a year and a half long emloyee and i loved my job in gatlinburg , TN. The resteraunt use to have great management! Unfortunatly the great staff we had left and now we have managers that dont do table visits, no rally's, and when you...
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Anonymous
Samantha

Hate to tell you but HGI literally doesn't care. I was sexually harassed by the GM at my former mellow, tried to reach out to our field coach and several people at corporate. ...

1.7
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Mellow Mushroom Manager
#1038040
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